You can find the directions for each of these programs on the CD you received with your order in PDF.
Databases still failing to load to the handheld device, then:
1. On FileMaker Mobile (on desktop) - click on user and make sure your handheld is listed - if not click on reset user
2. Make sure you have added files inside FileMaker Mobile, so that they are available for download. When you click on browse - you will need to select "all files" to view the usr files (ones that download to the handheld)
3. Double click on the files after adding them to FileMaker Mobile - make sure "all users" is selected and under synchronization either "bi-directional" or "download" is selected.
If these suggestions don't work, then start from the beginning with the directions, go step-by-step, and email Bonnie when a step does not work.
Need additional information - contact Bonnie Mohnsen with your specific questions and needs!